PRIVACY
POLICY.
Last updated: July 2026
WHO WE ARE
Pillar is a boutique brand and creative agency. The data controller for this website is Ilija Jovanović and Sara Nenadić, operating as Pillar.
If you have any questions about this policy or how we handle your data, contact us at hello@thisispillar.com.
WHAT DATA WE COLLECT
Contact form. When you submit the contact form we collect your name, company, email address and the contents of your message. This data is used solely to respond to your enquiry.
Analytics. If you accept cookies, Google Analytics 4 collects anonymised data about how you use this website: pages visited, time spent, approximate location (country level), device type and browser. No personally identifiable information is collected through analytics.
Advertising. If you accept cookies, Google Ads collects data to measure the effectiveness of our advertising and, where applicable, to show relevant ads to previous visitors.
Cookies. We store a single preference cookie in your browser to remember your consent choice. Analytics and advertising cookies are only set after you accept.
LEGAL BASIS
- Contact form data: legitimate interest in responding to a business enquiry.
- Analytics and advertising cookies: your consent, given via the cookie banner on your first visit.
HOW LONG WE KEEP YOUR DATA
Contact form data is retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter, up to 12 months.
Analytics data retention is governed by Google's default settings (14 months in Google Analytics 4). You can review Google's data retention policy at support.google.com/analytics.
THIRD PARTIES
We use the following third party services that may process your data:
- Google Analytics 4 — website analytics. Google Privacy Policy.
- Google Ads — advertising measurement and retargeting. Google Privacy Policy.
- Form processor — contact form submissions are processed via a third party form service. Your submission data passes through their servers. The service is GDPR compliant.
Google services may transfer data to the United States. Google is certified under the EU-US Data Privacy Framework, which provides an adequate level of data protection for transfers from the EU and EEA to the US.
We do not sell your data to any third party.
YOUR RIGHTS
Under GDPR you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data.
- Object to or restrict how we process your data.
- Withdraw your consent at any time.
- Lodge a complaint with your national data protection authority.
To exercise any of these rights, contact us at hello@thisispillar.com.
MANAGE COOKIES
You can withdraw your consent or change your cookie preferences at any time by clicking the button below. Your choice will be saved and analytics and advertising tracking will be stopped or started accordingly on your next page load.
CHANGES TO THIS POLICY
We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after any changes constitutes acceptance of the updated policy.